Grand Hyatt Seoul - Review

Grand Hyatt Seoul is located at Mount Namsam in Yongsan district.The views of surrounding are nice and beautiful. You can see the Namsan N Tower from the hotel. The hotel located near Itaewon. We drove a car when we check in. The GPS takes us to the back of the hotel and I had to asked people for direction. The lobby for this hotel located at the 1st Floor.  When we got at the lobby, the receptionist welcomed us. The service in this hotel is not as great as the one in Park Hyatt Seoul Hotel. The receptionist let me know that my room was upgraded to the suite with a swimming pool and Hangang river as the view. No one take us to the room like other Hyatt hotel in South Korea. The lobby itself is very crowded all day long.

Our room located in the corner of the 11th Floor. There is a welcoming gift from this hotel, a box of chocolate, fruit plate, and a bottle of wine. The room was big with a big sofa. The TV desk between the bed and the sofa can be rotated so that you can watch the TV in either at the bed or sofa. The closet was a walking closet with a dresser. The bathroom was nice but you can see it from the bed and you cannot close it like the one in Courtyard Seoul Times Square. The toilet bowl was equipped with a bidet. There is also a table bar next to the sofa.

There are two club lounges in the hotel, one is on the 15th Floor and the other is on the 17th Floor. Both served the same food and drinks. Both consists of a few separate rooms with tables and chairs with a wall of windows overlooking Hangang river.

I did not have time to spend on the fitness center nor the swimming pool. The swimming pool was very beautiful. I heard lots of complain regarding the fitness center and swimming pool since they allowed outsider to use the facilities. Therefore, I cannot give my opinion regarding the facilities. The lounge was great and not many people as others describe. The food was great and nothing to complain. Two thing that I did not like was the light at the room. All the lights were connected in one button and therefore, if I turned the lights in the bed, the lights where the sofa and the table bar located were also turned off. The air conditioner was not working as it should. The room get so hot. The air conditioner was very loud and noisy. It sounded like someone knock the door all day long. Other than that, everything is great. I would rate this hotel at 4.2/5.